Frequently Asked Questions

Yes.  CERPS and Contact Hours will be applied for.  Watch this space for the announcement of how many CERPS and Contact Hours have been awarded.

• Full Registration is CAD$245 (Early Bird until March 31st is CAD$205).
• Group Discounts are available for 10 or more registrants (CAD$199 each).
• Partial Registration is CAD$205 (CAD$199 Early Bird) - Recordings only available from May 4th to May 31st.

Full Registrants will have unlimited access to all of the sessions and recordings until the end of the conference on the 31st of May, including the extended Forums and Cultural Recordings which are viewable until the 15th of June.  The Conference is a complete package; it is not possible for you to register for individual presentations.

1. Go to the Registration page:  http://www.goldconf.com/registration.
2. At the bottom of the page you can choose to do a Full Registration (for one person), a Group Registration (10 or more people), or a Partial Registration (for one person).
3. Fill in the details for the registrant, nominating a password.  Check twice that you've entered your email address accurately - that's our only means of communication with you.
4. Choose a payment option.  Pay with PayPal (using your credit card or PayPal account) or choose an alternative payment method.
5. If you pay using PayPal, you'll receive a confirmation email reminding you of your username and password straight away. You'll be able to login immediately and access the delegate-only sections of the website.
   Those who choose an alternative payment method will receive further instructions in an email regarding payment.  Usernames and passwords will not be issued until payment has been confirmed.

Hosting a global event is an excellent way for people from all over the world to come together to learn, connect, network and share ideas.  However, because of time differences around the world, it will be almost impossible to watch all of the presentations live.  We dare you try...but, don't worry if you can't because every speaker will deliver their presentation twice - the second one two hours after the start of the first.

If you still can't make it (and who could blame you if it's starting at four in the morning!), again, don't worry!  All the presentations will be recorded and will be available from the moment the presentation concludes until the end of the Conference on May 31st.  You'll be able to watch them at your own pace:  Pausing to take notes, fast-forwarding to sections that you're interested in, or rewinding to watch it again.

No, sorry!  This isn't possible because of copyright infringement of the information and materials owned and provided by the individual speakers.

The only software you'll need is Adobe Flash Player 8 or above.  This is a very common plug-in which you most likely already have installed on your computer. In any case, it's easily installed - it only takes a couple of minutes - and you can download it for free here: http://www.adobe.com/go/getflashplayer.

Group Registration is intended for organizations that wish to send 10 or more members of a team to the GOLD Conference. The group is registered together and the organization pays the registration fee for their team all at one time.

Groups can be formed by corporations, organizations, friends, or colleagues.  Each Group needs to nominate an Administrator, as point of contact for GOLD, who gathers payment and information from team members for submission to GOLD organizers. All names and accurate email addresses must be provided at the same time, and only one payment of the total amount can be paid.

Once you have registered a Group, you cannot add additional people to that group.  They will have to start a new group or ask them to register individually.

If you have paid online they will immediately receive their passwords by email individually.  If you have elected to place an order and be invoiced for the total registration fee, they will receive their passwords by email when the invoice has been paid.  Make sure you enter everyone's email address accurately.

You will receive an email from us explaining how you can pay by fax, direct transfer into our bank account or postal payment.  When we receive your payment we will complete your order and send passwords to your group members.

Receipts will be able to be downloaded from the website by the end of the conference.  If you need a receipt immediately, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Just let us know!  At the bottom of every page is a contact box.  Type your message in there and we'll get back to you as soon as possible.  You can also use this if you want to give some feedback, or anything else you want to say.  We're always happy to hear from you.

If you choose the "Alternate payment" option when you register your group, you will receive an invoice in CAD dollars.  Payment can be received by bank transfer, wire transfer, or company/organization cheque.  Personal cheques will not be accepted.

You can collect individual payments, but you must pay us in one single payment - that is why we can offer the group discount.  If individuals pay us separately it will be treated as an Individual Registration, not a Group Registration and they will not receive the group discount.

This information will be provided in early 2012.  You can see the topics and abstracts on the Presentation page, and the schedule of the live sessions on the Schedule page.

Yes, you can watch recorded presentations anytime until 31st of May 2012.

You will receive CERPs for watching live and recorded presentations.