FAQsAre you offering CERPs, CEUs or CHs?We will apply to IBLCE for CERPs once we've finalised all the speakers - delegates at last years' conference could claim up to 18.5 L-CERPs, 2 R-CERPs, and 1.5 E-CERPs. How much does it cost? What if I only want to watch a few sessions?
Registrants will have unlimited access to all the sessions and recordings until the end of the conference on the 31st May. The conference is a complete package; it is not possible for you to only register for individual presentations. How do I register and get access?
What happens if I can't make it to one of the presentations?Hosting a global event is an excellent way for people from all over the world to come together to meet and share ideas. However, because of time differences around the world, it will be almost impossible to watch all the presentations live. But don't worry! Every speaker will deliver their presentation twice - the second one two hours after the start of the first. If you still can't make it (and who could blame you if it's starting at four in the morning!), again, don't worry! All the presentations will be recorded and will be available from the moment the presentation concludes until the end of the conference on May 31st. You'll be able to watch them at your own pace: pausing to take notes, fast-forwarding to sections that you're interested in, or rewinding to watch it again. Can I download the presentations to watch later?No, sorry! What software do I need to watch presentations?The only software you'll need is Adobe Flash Player 8 or above. This is a very common plugin which you most likely already have installed on your computer. In any case, it's easily installed - it only takes a couple of minutes - and you can download it for free here: http://www.adobe.com/go/getflashplayer. What is a Group Registration?Group Registration was initiated for organizations that wish to send 5 or more of their staff members to the GOLD conference. The group are registered together and the organization pays the registration fee for their staff. I have registered a Group can I add more people to it?Once you have registered a Group, you cannot add additional people to that group. They will have to start a new group or ask them to register individually. I have registered my Group. How do they receive their passwords?If you have paid online they will immediately receive their passwords by email individually. If you have elected to place an order and be invoiced for the total registration fee, they will receive their passwords by email when the invoice has been paid. Make sure you enter everyone's email address accurately. I have registered my Group and have elected to make an alternative payment (not online). What happens now?You will receive an email from us explaining how you can pay by fax, direct transfer into our bank account or postal payment. When we receive your payment we will complete your order and send passwords to your group members. Where can I get a receipt?Receipts will be able to be downloaded from the website by the end of the conference. If you need a receipt immediately, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it Something's wrong! What do I do?Just let us know! At the bottom of every page is a contact box. Type your message in there and we'll get back to you as soon as possible! You can also use this if you want to give some feedback, or anything else you want to say. We're always happy to hear from you. |